Lost your phone or suspect unauthorized access? Take these immediate steps to secure your account and protect your funds.
Immediate Action Required
If you believe your account has been compromised, contact our 24/7 security team immediately via phone before taking any of the steps below.
Contact our support team immediately to place a temporary freeze on your investment account and cards. This prevents any unauthorized withdrawals.
Log in to your Needy Share account from another trusted device and change your password and security PIN immediately.
Navigate to your account security settings and revoke all active sessions. This will immediately sign out your account from all devices, including the lost one.
If not already active, enable 2FA on your account using a new authenticator app on a secure device. This adds a critical layer of protection against unauthorized access.
Call Support
Available 24/7 for urgent security matters.
Email Security
Send us a secure message from your registered email.
Related Security Pages